Frequently asked questions
What kind of clothing do you accept?
- Designer or high-end fashions and accessories
- Current style
- In very good condition with little sign of wear
- Clean. We cannot accept items that have stains or odours
It is also important to note that we accept items on a season schedule:
Fall/Winter items are accepted August until December
Do I need to make an appointment ?
No. If you have like-new fashions that you wish to sell, simply bring your items to our store. Our friendly staff will then evaluate them and let you know what we will accept.
Do clothes need to be on hangers?
No. We prefer that you bring your items in a bag or a box. We will lightly steam all clothing for proper presentation before it goes on the floor up for sale.
What percentage do I get?
Once your items sell you get 40% of the sale price.
What happens if my clothing doesn't sell?
Items that don’t sell after 3 months are donated to the community.
How do I check my account?
Simply call or come by the store, and one of our staff can help you. Your money will stay on your account until you use it or take it.